PRIVACY POLICY

Last updated: August 2026

At WM AL Dente, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation, contact us, or otherwise interact with our services.

1. Who We Are

This Privacy Policy applies to WM AL Dente, a family-run Italian restaurant based in 6 Greenburn Rd, Fauldhouse, Bathgate EH47 9HJ.

For the purposes of applicable UK data protection legislation, WM AL Dente is responsible for the personal information collected through our website and services.

If you have any questions about how we handle your information, you can contact us using the details provided at the end of this policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your name

  • Telephone number

  • Email address

  • Reservation details, including party size, date, and time

  • Dietary requirements or allergy information that you choose to provide

  • Information included in enquiries or messages sent to us

  • Payment or transaction information where applicable

  • Technical information about how you use our website, such as your IP address, browser type, and device information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Your Information

We may use your personal information to:

  • Process and manage restaurant reservations

  • Contact you regarding your booking or enquiry

  • Respond to questions, requests, or messages

  • Accommodate dietary requirements and allergy information

  • Process payments or deposits where applicable

  • Provide and improve our website and services

  • Maintain the security and functionality of our website

  • Comply with legal and regulatory obligations

  • Send promotional communications where you have provided appropriate consent

We will not use your personal information for purposes that are incompatible with the reasons for which it was originally collected unless permitted or required by law.

4. Reservations

When you make a reservation, we may collect information such as your name, contact details, booking date, booking time, and party size.

This information allows us to manage your reservation and contact you if there are any changes or issues relating to your booking.

If you provide information about allergies or dietary requirements, we will use that information to help us provide appropriate service and take reasonable precautions when preparing your food.

5. Food Allergies and Dietary Information

If you choose to provide information about a food allergy or dietary requirement, we may record and use this information for the purpose of preparing and serving your meal safely.

Please be aware that our kitchen handles a variety of ingredients and allergens. Providing information about an allergy does not guarantee that a dish will be completely free from traces of that allergen.

6. Legal Basis for Processing

Where applicable, we process personal information under one or more of the lawful bases provided by UK data protection law, including:

  • Contract: where processing is necessary to provide a service you have requested, such as managing a reservation.

  • Legitimate interests: where processing is necessary for the operation, security, and improvement of our business and website.

  • Consent: where you have given us permission to use your information for a particular purpose, such as certain marketing communications.

  • Legal obligation: where we are required to process information to comply with applicable laws or regulations.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted third-party service providers where necessary to operate our business. These may include:

  • Online reservation and booking providers

  • Payment processors

  • Website hosting and technology providers

  • Email or communication services

  • IT and security providers

  • Professional advisers where necessary

Where third parties process information on our behalf, we take reasonable steps to ensure that your information is handled appropriately and securely.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms, booking services, payment providers, or map services.

These third-party services operate under their own privacy policies and terms. We are not responsible for the privacy practices of websites or services that we do not control.

We recommend reviewing the relevant privacy policy before providing personal information to a third party.

9. Cookies

Our website may use cookies and similar technologies to ensure that the website functions properly, understand how visitors use our website, and improve your browsing experience.

Some cookies may be placed by third-party services used on our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also manage or disable cookies through your browser settings.

10. Marketing Communications

If you choose to receive marketing communications from WM AL Dente, we may use your contact information to send you information about special offers, events, new menus, or other restaurant-related updates.

You can withdraw your consent or unsubscribe from marketing communications at any time.

We will not send marketing communications where consent is legally required unless we have obtained the appropriate consent.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legal, accounting, tax, and regulatory requirements.

The length of time information is retained will depend on the type of information and why we need it.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

12. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

13. Your Rights

Under applicable UK data protection law, you may have rights including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is being used

If you would like to exercise one of these rights, please contact us using the details below.

14. Children's Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect unnecessary personal information from children. Where a reservation or interaction involves a child, information should normally be provided by their parent, guardian, or accompanying adult where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updates will be published on this page, with the “Last updated” date amended accordingly.

16. Contact Us

If you have any questions about this Privacy Policy or how WM AL Dente handles your personal information, please contact us:

WM AL Dente
6 Greenburn Rd, Fauldhouse, Bathgate EH47 9HJ
01501 770292
hello@wwaldente.net

We will endeavour to respond to privacy-related enquiries as soon as reasonably possible.